Terms of Service & SMS Terms
Terms for Optimal Health Primary Care telehealth services and appointment text messages.
Effective and last updated: August 19, 2026
Acceptance of Terms
By using this website, booking an appointment, or receiving services from Optimal Health Primary Care, LLC, you agree to these Terms & Conditions and our Privacy Policy. If you do not agree, do not use our services.
Telehealth Services
- Our providers deliver care by secure video or phone in Nevada, Utah, Iowa, New Mexico, Vermont, New York, Florida, Washington, Arizona, and Colorado.
- Telehealth cannot replace all in-person care. We do not perform physical exams or cancer/gynecological screenings.
- Telehealth is not for emergencies. Call 911 or go to the nearest emergency room for an emergency.
- Prescriptions are issued only when clinically appropriate and at the provider’s discretion. Legal restrictions may apply.
Payments & Cancellations
- Online visits are $49, charged at booking.
- Additional services are quoted before being provided.
- Please cancel or reschedule at least 2 hours before your appointment. No-shows may be charged the visit fee.
Optimal Health Primary Care SMS Terms & Conditions
Program name and sender. The Optimal Health Primary Care Appointment Messaging Program sends texts from +1 (725) 485-0206. The program is operated by Optimal Health Primary Care, LLC.
Message types. Messages are conversational and informational appointment communications, including booking confirmations, reminders, scheduling or rescheduling updates, and secure consent-form links. We do not use SMS consent to send third-party marketing.
How to opt in. You may opt in by entering your mobile number and affirmatively checking the separate, unchecked SMS consent box on our booking form at theoptimalcare.com/book, or by texting START to +1 (725) 485-0206. By opting in, you confirm that you are the subscriber or customary user of the number and authorize us to send automated text messages. Consent is not a condition of purchase or receiving care. You may book without SMS by calling 725-502-3000.
Frequency and charges. Message frequency varies with appointment activity, typically 1–5 messages per appointment. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
Opt out. Reply STOP to cancel. We also recognize CANCEL, END, QUIT, STOPALL, and UNSUBSCRIBE. You will receive one final confirmation message, then no further messages from this program unless you opt in again. Reply START to resubscribe. Opting out of SMS does not cancel an appointment or affect your care.
Help. Reply HELP for help. You may also call 725-502-3000 or email contact@theoptimalcare.com.
Privacy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. Review our Privacy Policy for details.
Changes. We may change or end the program. If we materially change these SMS terms, we will post the update here. Continued participation after an update constitutes acceptance where permitted by law.
See the public SMS opt-in, message-flow, HELP, and STOP examples.
Website Content & Limitation of Liability
Website content is general information and not medical advice. To the fullest extent permitted by law, Optimal Health Primary Care is not liable for indirect, incidental, or consequential damages arising from use of the website or messaging program. Nevada law governs these terms, without regard to conflict-of-law principles.
Changes to These Terms
We may update these terms. The effective date above identifies the current version. Material changes apply prospectively unless law requires otherwise.